21 days old

Customer Care Specialist

Kelly Services
Florence, SC 29501
**Customer Care Representatives - Florence, SC**

**Kelly Services has openings for Customer Service Representative opportunities working at one of our industry-leading Insurance clients in the Florence, SC area. These are temporary positions where you can both build and elevate your career!**

**Position Details:**

+ **Pay Rate** : $11.00

+ **Location:** Florence (29501) * **temporarily work from home until COVID crisis is over** - MUST HAVE HOME INTERNET

+ **Shift** : TBD at offer

+ **Work Location** : Florence, SC

+ **Position Summary** : As a Customer Service Representative, this is a key position because you are the voice of our organization and clients. You are highly valued as their primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find a resolution.


+ Researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

+ Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing.

+ Coordinate service for customers using various providers to resolve the customers' concerns.

+ Maintain and update customer account records as needed.

+ Forward suspected fraudulent and questionable claims to appropriate personnel.


+ Love talking to people and ability to WOW customers on every call

+ Minimum of 1 yrs Customer Service experience

+ Relentless drive to own the customers problem and resolve it

+ Ability to work well in a fast-paced work environment

+ Ability to multi-task using technology, including call handling, loan level review and call documentation

Minimum high school diploma or GED, and 1-year work experience required

**Apply now for immediate consideration!**

**_Please do not contact your local Kelly branch office as they are not filling these positions._**

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Posted: 2020-05-11 Expires: 2020-06-11

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Customer Care Specialist

Kelly Services
Florence, SC 29501

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