30 days old

Customer Care Technician - Salem, VA

Kelly Services
Salem, VA 24153
Kelly Services has a great opportunity available for a Customer Care Technician! The Customer Care Technician is tasked with the management of all parts orders from order entry to shipment and RMA's.

Long-term position, 40 hours a week! Benefits, paid time off and holiday pay!

Responsibilities include:


-Order Entry & Order Acknowledgment

-Provide open orders report weekly from Access

- Attend all mandatory weekly meetings

-Update orders per amendments/manufacturing & Sourcing request/engineering requests

-Request Final pricing from customer & Report to Logistics

-Request material schedules from engineering for manufacturing

-Communicate all order updates to the customers

-Case Management (Sales Force)

-Overtime and Weekend work is required at the end of each quarter

Candidates should possess:

Critical thinking and ability to solve problems

Ability to quickly establish personal credibility

High level of organization

Ability to multitask

Strong written and verbal communication

Proficient in all Microsoft applications, Word, Excel, including familiarity with Access and Salesforce!

Interpersonal skills to allow interaction with internal and external (GE P&L) departments, including, sourcing, engineering, and finance.

Customer communication skills and experience via written, in person and phone


High School Diploma / College degree preferred

Customer service background / Project Management background (desired)

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.


Posted: 2019-12-23 Expires: 2020-02-22

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Care Technician - Salem, VA

Kelly Services
Salem, VA 24153

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast