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Customer Engagement Associate

Kelly Services

Arlington Heights, IL
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Engagement Associate

Jobid US24R6RS_BH1437611

Location: Arlington Heights, IL, 60004, USA

Description **Customer Engagement Associate – Irvine, CA (Multiple Openings!)**

"Use this link to chat with a recruiter now: “

**Length: 6 months W2 Contract – Possible temp-to-perm**

**Pay rate: $17.00/hour**


Customer Support Representatives provide direct customer support and technical support to users of ALEKS and Connect Math hosted by ALEKS products. We provide direct customer support via phone and email. Our customers include instructors, teachers, administrators, students, parents, and fellow employees .
**Knowledge/Experience Requirements:**

+ High School diploma or equivalent
+ Proven customer service/support experience
+ Ability to work with a team, work closely with mentor during training period
+ Ability to listen to customer
+ Provide friendly and confident service to customer
+ Ability to multi-task utilizing multiple online applications
+ Critical thinking skills in order to customize the resolution of customer issues
+ Detail-oriented
+ Ability to prioritize workload
+ Excellent follow-up skills
+ Professional customer relationship
+ Excellent written and verbal communication skills (Written test required during interview process)
+ Strong communication
+ Ability to remain composed during difficult interactions with customers
+ Ability to receive constructive feedback and implement recommendations

+ 24 hour a day availability
+ Math or Chemistry knowledge a plus
+ Technical support background a plus
**Apply Today!Also feel free to follow up via email to RACS113@KELLYSERVICES.COM OR**

"Use this link to chat with a recruiter now: “

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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