1+ months

Customer Loan Specialist

Kelly Services
Ruston, LA 71272
**Job Description**

Kelly Services has partnered with a local loan office to recruit their next Customer Loan Specialist. This temp to hire opportunity will come with a competitive salary and company benefits after probation period.

The Customer Loan Specialist is responsible for:

Actively seeks opportunities to originate new loan business with new and existing customers

Evaluates customer needs to recommend the best consumer loan and voluntary product solutions

Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants

Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing

Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans

Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks

Consistently meets or exceeds loan goals

Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio

Applies analytical skills to quickly and efficiently resolve any customer issues

Processes insurance claims, follow-ups and payments daily and maintains insurance log according to state requirements

Provides excellent customer care through daily transactions, customer inquiries and problem resolution

Answers incoming phone calls; checks branch-s voicemail

Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance


High school diploma or equivalent

Minimum of 1 year of sales experience (i.e., retail sales, goal-oriented or incentive based)

Creative problem solving, analytical decision making, organization and time management skills

Professional demeanor, positive attitude, strong communication and customer relations skills; This position requires frequent interaction with our customers

Ability to work in a high-performing, fast-paced, goal-oriented, team environment

Must be able to successfully navigate priorities while paying close attention to details

Basic computer skills and familiarity with Windows & Microsoft Office

Must meet our acceptable standards for criminal background history, credit history and pass a pre-employment drug screen

Must be able to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state-s department of insurance


Competitive compensation and benefits package including:


Paid Time Off (PTO)

401 (K) and employer match

Company provided Life Insurance & Long Term Disability

+ Much More

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-03-20 Expires: 2020-06-20

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Customer Loan Specialist

Kelly Services
Ruston, LA 71272

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