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Customer Material Specialist

Kelly Services


Location:
Savannah, GA
Date:
04/25/2018
2018-04-252018-05-24
Job Code:
US2189MG_24699853
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Material Specialist

Jobid US2189MG_24699853

Location: Savannah, GA, 31403, USA

Description **Job Description**

Upgrade your career at Kelly Services!

We are currently seeking a dynamic Customer Material Specialist!

Do you have outstanding CUSTOMER SERVICE skills? Are you PROFESSIONAL in your speech, behavior, and appearance? Do you have excellent ORGANIZATIONAL skills?

Then this JOB is for YOU!

The Customer Material Specialist is responsible for ensuring the loose equipment, customer property, technical publication manuals, ground/flight support equipment and amenities are complete and in order for the delivery to the customer. Assist the Customer Completion & Delivery team with the aircraft delivery process to ensure a positive, professional and pleasurable customer experience.

1. Analyze approved Completion Package to understand loose equipment and other customer deliverable requirements.

2. Order, track and maintain an account of customer property, amenities, spare parts and material, and loose equipment to reduce/eliminate replacement costs.

3. Responsible to maintain organization and security of customer loose equipment storage area.

4. Act as the Liaison between Customer Completions & Delivery team and Technical Publications organization to ensure accurate content and on-time delivery of the Cabin Operating Manuals, Cabin Familiarization Video, Completion Center Maintenance Handbooks and other deliverable items.

5. Inspect and fit-check Crystal, China and Flatware (CCF) for each aircraft and ensure CCF are stored and loaded into the aircraft in a sanitary manner.

6. Prepare and load all loose equipment items into aircraft as directed by customer prior to departure.

7. Ship Loose Equipment (to include Customs declarations) to the customer in a timely manner post-delivery.

8. Ensure spare material/carpet includes proper burn certification documentation prior to shipping to customer.

9. Internal collaboration with Procurement, Materials and Stockroom associates to facilitate ordering loose equipment, amenities and spare parts.

10. Interface with other functional areas to support and formulate resolutions for issues relating to shortages, customer property and Work Change Request (WCR) requirements.

11. Maintain daily contact with Customer Completion & Delivery team, internal departments, customers and suppliers, when necessary, to exchange information, coordinate activities, and resolve problems encountered in daily operations.

12 Manage Customer Furnished Equipment (CFE) shipped to Company in support of delivery.

13.Perform other duties as assigned.

**Requirements**

Associate's Degree plus Four (4) years aircraft related experience, preferably in aircraft completions, corporate aviation, customer service environment or materials management.

Bachelor's Degree may offset 4 years experience requirement.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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