16 days old

Customer Relationship Manager

Kelly Services
Cranberry, PA 16066
Our client, a fortune 500 company, is currently seeking a Customer Relationship Manager for a 6 month contract position. The position is onsite in Cranberry Township, Pennsylvania.

By working for our client, you will be exposed to an established company that has evolved over 135 years, operates in more than 70 countries making specialty materials, and partners with customers for every project. You will work in a fast-paced corporate environment and be an integral part to the team.

In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:

- Competitive pay

- Paid holidays

- Year-end bonus program

- Recognition and incentive programs

- Access to continuing education via the Kelly Learning Center

The hours for this position are as follows:

Monday to Friday 8:00am to 5:00pm

Pay rate is up to $31.25 W2 per hour

Your responsibilities will include (but not limited to):

Analytics: Perform A-B testing to track outcomes against actions. Performs sales analyses.

Reports: Develop reports for sales and management.

Provide training as new modules are added.

Enable regional train the trainer capability.

Provides support to system users.

Maintain and govern standards.

Manage SOPs and other user documentation.

Establishes expectations for system users.

Reviews metadata and enforces correct protocols.

Data Access: Controls access to the system.

Amalgamates requests for improvements and enhancements of functionality.

Participates in any improvement projects requested by the organization.

Performs beta testing of new applications prior to rollout.

Quality Assurance: Develops and executes test plans to ensure solution compliance with system specifications. Reports defects and verifies fixes on the implemented solutions.

Requires a Bachelors Degree with technical support experience. Must have data analysis experience and strong communication skills written, oral, public speaking.

**Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position or are interested please email a word copy of your resume to (

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-01-11 Expires: 2021-02-11

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Customer Relationship Manager

Kelly Services
Cranberry, PA 16066

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