9 days old

Customer Service Administrator

Kelly Services
Fairport, NY 14450
**Job Description**

Kelly Services is looking for 2-3 Candidates to join a growing company in Fairport, NY area.

The Customer Service Administrator provides excellent customer service by, building customer

relationships, insuring order accuracy, applying reasoning and negotiating skills, and paying attention to

detail. The Customer Service Administrator is the main point of contact for the customer, and must be

able to project a professional, prompt, and friendly personality by phone and email. The Administrator

serves both the company and the customer by advocating for the customer and providing a world class


1. Communicates directly with customers to provide world class customer service.

2. Enters, maintains, and processes customer orders into the Order Entry system

3. Works with customers by phone and email, taking orders, responding to price and delivery

questions, and answering product related questions.

4. Works with application engineering team to verify we are sending the right product and the order

makes sense.

5. Follows up with customers regularly to make sure we are meeting their needs.

6. Verifies production dates and enters information into the scheduling system.

7. Edits all orders, checking information such as addresses, transportation methods, quantities and

weights, dimensions and insurance charges.

8. Maintains customer master lists and forecast reports.

9. Generate and distribute various reports daily.

10. Must be a strong team player.

11. Performs duties in accordance with quality standards

12. Maintains work area in accordance with established housekeeping procedures to ensure a safe

and clean work environment.

13. Performs such similar, comparable or related duties as may be required, such as providing

occasional back-up for reception duties as needed.

Apply online or call 585-461-1640

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-08-09 Expires: 2019-09-09

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Customer Service Administrator

Kelly Services
Fairport, NY 14450

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