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9 days old

Customer Service Advocate

Kelly Services
Columbia, SC 29240
**Whats next for you? This great job.** Finding a job that fits your lifestyle isnt always easy. Thats where Kelly Professional & Industrial comes in. Were seeking a **Customer Service Advocate II** to work in a temporary to hire opportunity in **Columbia, SC.** Were here to help you find something great that works for youso you wont miss a moment of what really matters in your life


**Why you should apply to be a CSA I:**


+ Start Date: 09/26/2022

+ Pay $13.00 hour

+ Onsite First 3 Months- **Then Remote**

+ Workday hours Monday-Friday (8:30am-5:00pm)

+ Onsite Training (8am-4:30pm)


**Whats a typical day as a Customer Service Phone Advocate I?**


+ You will be responsible for examining and processing claims and/or non-medical appeals

+ Conducting research- Ensure claims are processing according to established quality and production standards.

+ You will spend approximately 90% of the scheduled time on the phone according to business need.

+ Maintain accurate records of customer information


**This job might be an outstanding fit for you if you have:**


+ High School Diploma or GED

+ Data entry and/or typing experience

+ Social, verbal, and written communication skills

+ Basic Math and ability to work within Microsoft office

+ Ability to spend approximately 90% of the scheduled time on the phone


Not Required But Preferred:



+ **2 years of call center or customer service experience**

+ **1 year of claims or appeals processing or bachelors degree**




**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be an onsite **Claims CSA II** today.

\#CB


**Get a complete career fit with Kelly** **** **.**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-19 Expires: 2022-10-20

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Customer Service Advocate

Kelly Services
Columbia, SC 29240

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