1+ months

Customer Service Agent

Kelly Services
Allentown, PA 18103
**Great Opportunity for a Customer Service Agent in Allentown, Pa**

A global provider of software and services to the energy, water and communication industries, is in search of Customer Service Agents at their local location in Allentown, Pa. As the Customer Service Agent, you will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

**Your typical day:**

+ Provides timely and accurate information to incoming customer inquiries and product knowledge requests.

+ Manage a high volume of calls involving inquiries and service issues.

+ Processes customer orders/changes/billing concerns according to established department policies and procedures.

+ Provides timely feedback to the company regarding service failures or customer concerns.

+ Perform back-office work.

**You will be a great fit if you possess the following:**

+ High School Diploma/GED.

+ Microsoft office and General Computer experience.

+ Customer service experience is preferred but not required.

+ Motivated self-starter, capable of operating with minimal day to day direction yet maintaining a high degree of proactivity and communication to clients and team members.,

+ Bilingual preferred, but not required.

**Additional Information:**

+ Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.

+ Pay Rate: $21.70 per hr.

+ Weekly Pay.

+ This is a IN PERSON position.

+ This is a Temporary position.

+ Start Immediately!


**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-16 Expires: 2022-07-16

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Customer Service Agent

Kelly Services
Allentown, PA 18103

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