13 days old

Customer Service Agent - Military Health Benefits Advisor

Kelly Services
Ebensburg, PA 15931
**Job Description**


Customer Service Representatives in Ebensburg, PA location.

Full time Great Paying Job for qualifying individuals. Experience Not Necessary.

Now hiring several Customer Service Representatives to work in our call center addressing the needs and service members who sacrificed so much for us!!!

These positions are Monday through Friday, second shift (2:30 pm - 11:00 pm) starting at $13.75 / hour. No weekends !!

Paid on the job training is provided.

The Behavioral Health Veteran Representative serves by assisting Veterans and their household members or caregivers with questions and referrals related to medical services.


Answer incoming calls from Veterans and household members to explain program offerings, eligibility and/or provide health referrals and authorizations

Act as an initial contact for FAQs, provide referral guidance and appointing process

Input accurate information and call tracking for each inbound or outbound call in appropriate contract-dictated case management systems

Conduct follow-up and customer satisfaction surveys on cases as needed / directed

Apply online and send your resume to You may also call 814.254.9052 for more information.


Required Knowledge, Skills, and Abilities:

High School Diploma or GED

Excellent customer service skills as well as a strong desire to assist Military Service Members and Veterans

Strong interpersonal, written and verbal skills

Excellent telephone etiquette and friendly demeanor

Detail oriented

Proficient in Microsoft Office Suite

Amiable personality with team player attitude

Call center experience is helpful but not required.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-06 Expires: 2020-02-06

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Customer Service Agent - Military Health Benefits Advisor

Kelly Services
Ebensburg, PA 15931

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