7 days old

Customer Service Assistant

Kelly Services
Rocky Mount, NC 27803
**Job Description**

Every day, Kelly Services connects professionals with opportunities to advance their careers. We are currently seeking an Account Representative in the Rocky Mount, NC area for a well-established Manufacturing company. Candidates who meet the following requirements are encouraged to apply immediately.


* Main focus of position is promoting and selling manufactured, PPR and "NEW" products.

* Maintain up to date customer contact information and track all pertinent sales activity and opportunities.

* Maintain personal contact with key customers in their assigned regions.

* Participate in special promotions and assist customer service in pro-actively "selling" these promotions.

* Manage and direct the entire order process, from time of request for quotation to order acceptance, shipment and billing.

* Determine the appropriate combination of products that will meet the customer's need and quote prices accordingly. In addition, determine the best combination of carrier, freight terms and shipping date that will meet or exceed customer's requirements.

* Follow up with inbound sales inquiries.

* Coordinate activities related to the customer's requirements with Sales, Marketing, Distribution, Production, Inventory Control, and/or our authorized distributors after ensuring necessary approvals and involvement of required parties have been obtained.

* Perform data entry necessary to enter, maintain and perform inquiry functions in the computer system.

* Initiate and coordinate material returns and assist in reconciling customer accounts by initiating credit and debit memos in coordination with DEP Accounts Receivable. Serve as point of contact for troubleshooting customer problems.

* Initiate and follow through utilizing the Customer Feedback System and Internal Corrective Action Systems.

* Update pricing as negotiated by DEP Sales Managers.

* Has the authority to make price adjustments as necessary within established guidelines.

* Assist in the filing and storage of customer order records and maintaining customers future order backlog according to procedure.

If you or anyone you know meets the qualifications above please click apply now! You can also email your resume to to quick apply

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-06 Expires: 2019-12-07

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Customer Service Assistant

Kelly Services
Rocky Mount, NC 27803

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