13 days old

Customer Service Associate

Kelly Services
American Fork, UT 84003
Do you enjoy helping people?

Are you a customer service Rockstar who can do it all?

Can you multi-task and provide excellent attention to detail?

Can you operate computers with ease?

Apply Today! Interview Tomorrow!

**Now Hiring!**

Customer Service Representative

$23-$25/HR DOE

The position requires a very positive attitude and the ability to manage time sensitive processes daily


+ heavy phone and e-mail correspondence with customers, vendors and company offices and team members.

+ Processing Orders and follow through

+ Minimum two-years Customer Service/Sales experience

+ Familiar with word processing programs

+ Good spelling and grammar proficiency

+ Minimum two years customer service and data entry experience Telephone etiquette minimum one-year experience

+ Minimum two years customer service and data entry experience Telephone etiquette and/or minimum one-year experience

**Essential Duties:**

+ Answer and redirect inbound calls on all lines.

+ Check voice messages.

+ Order Processing/ order entry

+ Respond to inbound customer inquiries for information such as ship dates, or other existing order questions.

+ Possibly print and transmit delivery confirmations.

+ Quote shipping and freight charges for customers and sales reps.

+ Make outbound calls to customers to resolve order issues to customer satisfaction and obtain authorizations to proceed with orders.

+ Enter, proof, and process orders for customer acknowledgment.

+ Maintain a good level of accuracy while doing any work, particularly involving order management.

+ Communicate with sales staff to verify all information is correct and clear up any missing information or inconsistencies on order

+ Manage order entry in company approved programs

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-07-27 Expires: 2022-08-27

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Customer Service Associate

Kelly Services
American Fork, UT 84003

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