JobWatch

25 days old

Customer Service Associate

Kelly Services
Sacramento, CA 94278
Do you have a passion for the Customer Service Industry?


Are you computer savvy with excellent communication and great attention to detail?


Do you enjoy multi-tasking?


Apply Today, Interview today!


**Customer Service Specialist**


+ Maintains product information records, including prices lists and product availability;

+ Communicates with customers via phone, email and face to face;

+ Processes incoming order from customers;

+ Initiates internal work order to fill customer request or, if needed, places order with supplier for direct shipment;

+ Coordinates delivery schedule and instructions with transportation department;

+ Prepares and sends billings to customers

+ Maintains contact with customers to ensure timing collection of outstanding balances;

+ Arranges with customer for return of empty containers after product has been used;

+ Responds to customer inquiries regarding product availability, scheduling, back-orders, pricing, account status, etc;

+ Supports field sales representatives by providing timely customer and product information;

+ Coordinates resolution of customer complaints;

+ Coordinates with inventory manager to maintain warehouse stock levels, including placing orders with suppliers;

+ Reviews invoices from suppliers and enters voucher for payment;

+ Informs management of recurring problems and conditions

+ Performs other tasks and assignments as needed to maintain consistent delivery of quality chemical products


**Required Qualifications**


+ Associates or bachelors degree in Business, Communication or related field;

+ 1-2 years related experience in complex manufacturing and distribution environment;

+ Computer proficiency in MS Excel and MS Word, as well as familiarity with general order entry function of ERP systems;

+ Competency in mathematical concepts and computations (i.e. multiplication and division, addition and subtraction, percentages, fractions, ratios, metric conversions, etc.);

+ Speak, write and understand English fluently;

+ Ability to solve practical problems and deal with changing conditions;

+ Organization and planning skills;


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-07-25 Expires: 2022-08-25

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Customer Service Associate

Kelly Services
Sacramento, CA 94278

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