JobWatch

17 days old

Customer Service Associate

Kelly Services
Syracuse, NY 13203
**Customer Service Associate Opening!**


**Position Type/Expected Hours of Work**

This is a full-time position. Hours of work and days are Monday through Friday, 8:00 a.m. to 4:30 p.m.


**_This is a Temp to Hire position! (90 days)_**


Pay: $15.00 /hr. to start


**Summary/Objective**

The customer service associate is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers and installers.


**Essential Daily Duties:**


+ Assists in making customer confirmation phone calls

+ Provides callers with information such as company address, directions to the company location(s), company fax numbers, company website and other related information

+ Data entry Moraware; Lowes and Home Depot portals

+ Retains up to date knowledge of company products

+ Cooperate with team members and support a culture of collaboration

+ Additional tasks as assigned


**Competencies**


+ Communication Proficiency

+ Computer Proficiency

+ Detail Oriented

+ Time Management

+ Customer/Client Focus

+ Problem Solving/Analysis

+ Teamwork Orientation

+ Punctual, reliable, flexible


**Work Environment**

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


**Required Experience**


+ High school diploma or GED

+ 1 -2 years of customer service experience

+ Excellent written and verbal communication skills

+ Good organizational skills

+ Computer experience data entry, Microsoft and Google products


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-31 Expires: 2021-07-01

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Customer Service Associate

Kelly Services
Syracuse, NY 13203

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