19 days old

Customer Service/Billing Associate

Kelly Services
Downers Grove, IL 60515
**Billing Associate / Downers Grove, IL**

Kelly Services is currently seeking a Billing Associate for one of our top clients in Downers Grove, IL. This is a possible temp-to-hire opportunity at a distribution center for a well-known medical supply company.

**Pay Rate** : $18.00 per hour

**Duration** : Long Term Possible Temp to Hire Opportunity!

**Shift Available:**

+ 9:30am - 6:00pm, Monday Friday

**Training Hours:**

+ 8:30am - 4:30pm, Monday - Friday


To service the needs of customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. This position will also follow-up with payers to facilitate uninterrupted cash flow.


+ Answering telephone in a pleasant and helpful manner

+ Answering questions from customers, clerical staff, and insurance companies

+ Identifying and resolving patient billing complaints

+ Handling customer collection calls

+ Documenting activities in ERP system in an efficient accurate and timely manner

+ Ensuring the billing activity is handled correctly

+ Evaluating and securing the needed Rxs, PAs, and medical justification to facilitate payment of claims for initial and review/appeals payments

+ Editing and resubmitting claims for payment

+ Preparing and reviewing clean claims for submission to various insurances either electronically or by paper

+ Providing feedback to Group Team Lead regarding issues with accounts

+ Additional tasks and responsibilities may be assigned at the discretion of the manager: tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time


+ Excellent communication skills and the ability to practice proper phone and email etiquette

+ Ability to read, understand, and follow oral and written instructions

+ Working knowledge of Microsoft Office, particularly Word and Outlook

+ 1-2 years customer service experience

+ Familiarity with medical terminology and insurances HCPC/ICD-9 codes

+ Associates Degree


+ Telephone

+ ERP System

+ Calculator

+ Computer

+ Photocopier

+ Fax Machine/Scanner

+ File bound

**TRAVEL REQUIREMENTS:** Little or no traveling required (less than 10%)

**As a Kelly employee, youll have access to world-class perks, including:**

+ Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

+ Service bonus plan

+ Holiday pay plan

+ Weekly electronic pay options

+ Online training campus that provides more than 3,000 free courses to help improve and develop skills

+ Exclusive online employee community

+ Employee assistance program available at no cost

+ Corporate discounts

**This is a great opportunity to get your foot in the door and gain valuable experience. Apply today!!**


**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-08 Expires: 2021-03-18

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Customer Service/Billing Associate

Kelly Services
Downers Grove, IL 60515

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