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20 days old

Customer Service Bridge City TX

Kelly Services
Bridge City, TX 77611
**Logistics Inbound Call Center Representative Bridge City TX**


Kelly Services is seeking a Logistics Inbound Call Center Representative that will be the liaison between our client and their customers. The successful candidate will be able to accept ownership for effectively solving customer issues (https://resources.workable.com/customer-service-representative-job-description) and keeping customer satisfaction at the core of every decision and behavior.


**Responsibilities**


+ Manage large amounts of inbound in a timely manner

+ Follow communication scripts when handling different topics

+ Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

+ Build sustainable relationships and engage customers by taking the extra mile

+ Keep records of all conversations in call center database in a comprehensible way

+ Meet personal/team qualitative and quantitative targets


**Requirements**


+ Previous experience in a customer support role in the trucking industry

+ Strong phone and verbal communication skills along with active listening

+ Customer focus and adaptability to different personality types

+ Ability to multi-task, set priorities and manage time effectively


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-26 Expires: 2021-05-03

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Customer Service Bridge City TX

Kelly Services
Bridge City, TX 77611

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