27 days old

Customer Service- Call Center

Kelly Services
Orlando, FL 32801
Duties and Responsibilities:

+ Understands customer service procedures and follows them accordingly.

+ Receives inbound phone calls in a professional and courteous manner; handles or escalates those phone calls appropriately.

+ Places outbound calls as needed to assist with customer issues.

+ Works in multiple phone queues as required.

+ Identifies where existing processes and procedures could potentially be more effective and efficient.

+ Assists in the training and development of new hires.

+ Meets and strives to exceed established goals and performance metrics; achieves overall performance goals of the organization.

+ Collaborates with team members and communicates relevant information to direct leader.

+ Upholds the security and confidentiality of documents and data within area of responsibility.

+ Other duties as assigned.

Education and Experience:

+ High School Diploma / GED.

+ A minimum of 1 year of relevant experience.

+ A combination of education and experience providing equivalent knowledge.

For an immediate response, email resume to

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-25 Expires: 2019-11-25

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Customer Service- Call Center

Kelly Services
Orlando, FL 32801

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