1+ months

Customer Service Call Center

Kelly Services
Rancho Cordova, CA 95670
**Job Description**

Customer Service Call Center Position

Who we are looking for: Customer Services Representatives for one of our premier healthcare insurance clients. If you are looking for a long term career apply today!! Daily work goes by quickly with contest, games, and prizes while answering customer health insurance questions.

Interviews being held NOW - September 2019

Start Date: October 2019

Length of Assignment: Temp-To-Hire

Location: International Dr. Rancho Cordova Ca 95670

Pay Rate:


(An additional $0.70 increase is available upon passing our Spanish bilingual assessment test and taking Spanish incoming calls)

Training: 100% Attendance is required

7 weeks Monday-Friday 8:00AM - 4:30PM

1 week for testing Monday-Friday 8:00AM-4:30PM

Regular Hours: Must be flexible to work a straight 8 hour shift anywhere

between the hours of 6:00AM - 8:00PM (Monday-Saturday)

*Please note you may have split days off.*

Job Summary:

This position is responsible for resolving all aspects of customer inquiries and complaints, as well for providing accurate and timely responses, and for entering accurate information into the customer database. You would be under direct supervision, and handling customer inquiries, including but not limited to, claims and benefit interpretation. As a Customer Service Representative you are aiding prospective members, enrolled members, providers, employers, vendors, and other customers.

Apply Today!! Send your resume to


Skills and Requirements:

Spanish Bilingual (preferred- not required)

Minimum 2 years customer service required

Basic computer knowledge include: MS Office

Data Entry (Alphanumeric) Typing 30 WPM

Must be able to multitask: Ability to document while speaking to member or providers

Ability to interact professionally with both internal and external contacts, this can include both members and providers

Ability and desire to work in a fast paced environment is required

Quick learner

Great attention to detail


High School Diploma or GED



Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

Weekly electronic pay options

Online training campus that provides more than 3,000 free courses to help improve and develop skills

Corporate discounts

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-08-12 Expires: 2019-10-21

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Customer Service Call Center

Kelly Services
Rancho Cordova, CA 95670

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