27 days old

Customer Service

Kelly Services
Chino, CA 91708
**Job Duties:**

+ Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner

+ Processes and inputs all customer orders

+ Produces stock reports to check for product availability and all related paperwork and necessary information required for customer work orders

+ Prepares shipping and tracing information to customers as required and maintains damage records and back order logs

+ Communicates customer feedback to management including any signs of dissatisfaction- Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes

+ Coordinates special and last-minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary- Provides follow up with other departments to ensure service standards are being met


MUST have 2-5 years recent CSR experience preferably in a warehouse environment

High school diploma or equivalent

Proficient computer knowledge. MS Office applications a MUST

Intermediate typing skills

10-key by touch

Shipping software systems including UPS and Federal Express

Excellent oral and written communication skills

Excellent time management, multitask, reporting and customer service skills.


1. Monday-Friday 7am-3:30pm-$17.50

2. Sunday-Thursday 3pm-11:30pm-$20.00

3. Sunday-Thursday 11pm-7:30am-$20.25



**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-26 Expires: 2021-04-26

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Customer Service

Kelly Services
Chino, CA 91708

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