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Customer Service - Contact Center Representative

Kelly Services


Location:
Bloomington, IL
Date:
04/19/2018
2018-04-192018-05-19
Job Code:
US2480JM_24754882
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service - Contact Center Representative

Jobid US2480JM_24754882

Location: Bloomington, IL, 61705, USA

Description **Job Description**

Handles incoming calls (orders, inquiries, complaints, etc.); places outbound calls (regarding account status, complains, account collection, etc.) and directs calls for further problem resolution, if necessary. Typically handles larger clients and more difficult situations. May be required to manage, guide, and motivate teams through the call process. Must be dependable and highly flexible.

**Requirements**

GED or HS diploma required. Previous call center or customer service work experience helpful. Most opportunities are temporary to permanent.

**Highlights**

We offer health coverage (medical and dental), service bonus, kudos recognition, FMLA, employee discount and more.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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