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Customer Service

Kelly Services

Covington, KY
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service

Jobid US589JRT_BH1431787

Location: Covington, KY, 41011, USA

Description As a **Customer Service Representative** , you will be responsible for answering all inbound inquiries, with an overall goal to effectively diagnose customer needs and provide industry leading support/solutions, while delivering high customer satisfaction and individual results.


+ Responds in a timely and accurate manner to customer service calls, ensuring that service questions and concerns are treated in a respectful and professional manner
+ Communicates and explains the value of the client brand and benefits of services to customers though establishing relationships and building strong rapport
+ Effectively administers client assessments and meets goals and metrics in place to drive completion
+ Accurately logs customer interactions into systems; updates logged information in a timely manner in order to track assessment completion, general inquiries and/or resolution
+ Other similar and/or related duties as assigned

+ Confident and driven individual with great communication skills
+ Quick learner – Has the ability to learn new systems, services and processes
+ Positive personality – We’ll give you the tools to succeed, guaranteed
+ One year of customer service experience and/or equivalent transferable skills
+ High school diploma or general education degree (GED), Associates Degree preferred
+ Ability to HAVE FUN and grow your career!
To apply direct please send your resume to

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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