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12 days old

Customer Service- Cutler Bay, FL

Kelly Services
Miami, FL 33126
Kelly Services is currently looking for a Customer Care Representative to work on site for a prestigious global Fortune 300 company located in Miami, FL


Job Purpose

- Provides front line, direct contact with customers when filing claims over the phone.

- Informs customers of the organizations products and/or services.


Primary Job Responsibilities

- Files claims by collecting pertinent information from customers.

- Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.

- Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.

- Processes and determines coverage by reviewing forms and other applicable records.

- Maintains professionalism and effectively interacts with all contacts, both internal and external.

- Maintains department quality standards and performs job duties as directed by supervisor


Basic Qualifications Required - Experience, Skills, and Knowledge

- High School diploma or GED equivalent

- Minimum of 6 months of customer service experience



Must be able to work- 11:00am to 10:00pm plus weekends (40 hours)

Pay Rate: $11.00 an hour





As a Kelly employee, youll have access to world-class perks, including:




+ Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

+ Group insurance options*

+ Service bonus plan

+ Holiday pay plan

+ Weekly electronic pay options

+ Online training campus that provides more than 3,000 free courses to help improve and develop



If you are interested in advancing your career with this opportunity, apply now with your resume at mila.rusu@kellyservices.com



Please note - this position is being recruited not by your local Kelly branch office. You can apply directly to this posting or by emailing your resume to mila.rusu@kellyservices.com



\#MD2019








**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-01 Expires: 2019-12-02

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Customer Service- Cutler Bay, FL

Kelly Services
Miami, FL 33126

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