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24 days old

Customer Service, Electronic Assembly Industry

Kelly Services
Rochester Hills, MI 48307
**Customer Service, Electronic Assembly Industry**


**Rochester Hills MI**


Temp to Hire


**Pay Rate- $26 an hour.**


Kellys customer is Electronic Assembly company looking for an experienced customer service rep.


**JOB DESCRIPTION:**


+ Quote Management: Organize the customers documentation & ensure that quotations are thorough & correct.

+ Contract Management: Process new customer orders and changes to existing orders

+ Interface w/ customer & internal dept.'s on new product introductions & major changes to existing product, etc.

+ Problem Resolution: Resolve issue(s) that arise due to supply chain, manufacturing, test, or contract issues.

+ Promote customer to expand business with clients.


**SKILLS:**


+ Good customer service skills

+ Good communication skills, both written and oral. Good typing skills.

+ Ability to resolve sensitive customer issues

+ Must be multi-tasking.

+ Good organizational skills - orderly notes and data for efficient management of customer orders and issues

+ Ability to work with an ERP / MRP system

+ Understand how electronic assemblies (PCBAs) are engineered, manufactured, and tested

+ Understand economic, logistical, and business issues as it relates to manufacturing electronic assemblies

+ Understand contracts and their implications to order management and internal operations.


**EDUCATION and EXPERIENCE:**


Associate degree (A.A.) or equivalent from two-year college, or technical school, and two years industry work experience; or high school diploma and four years industry work experience.


Please apply online or email resumes to chri259@kellyservices.com


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-04 Expires: 2021-11-04

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Customer Service, Electronic Assembly Industry

Kelly Services
Rochester Hills, MI 48307

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