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4 days old

Customer Service Floater for Medical Facility in Geneva / Newark

Kelly Services
New York, NY
**Customer Service Floater for Medical Facility in Geneva / Newark**





The Floater will travel between the Geneva & Newark locations as needed. This position completes various tasks throughout the day that support different areas of the medical facility. The bulk of the day will be spent supporting the front desk and the phones.





This is a temp to hire position, Monday through Friday, 8:30AM-5:00PM (you will stay later than 5 at least once a week), wage is based on experience/skills and starts at $14.00 (up to $16). Must have a positive attitude, be willing to travel locally, must be excited to learn, and be a team player!





**Primary functions:**




+ Greets all patients warmly upon their arrival, checking all relevant patient information

+ After greeting patients, directs patient to waiting area and offers refreshments

+ Communicates with Clinical Staff

+ Communicating insurance coverage exceptions as necessary to patients

+ Checks patients out upon completion of visit while explaining and collecting relevant charges

+ Upon checkout, makes appointments as necessary

+ Responsible for knowing all insurance benefit options and we are a participating provider

+ Registers new patients as necessary

+ Opens and closes practice when scheduled

+ Maintains responsibility for cash drawer, including daily balancing

+ Completes credit card close-out process daily

+ Supports all practice hours as assigned within a 40-hour limit (may include evenings or weekends)

+ Assures waiting room is neat and coffee urns are filled

+ Checks eligibility for routine examination and coverage

+ Confirms patient insurance information, including subscriber numbers, co-pays and insurance product

+ Assists other departments in seating patients, making telephone calls and assisting with checkout

+ Monitors patient flow and assists provider in loading exam rooms if needed

+ Performs special testing as required





**Minimum Qualifications:**




+ High level of organization

+ Ability to maintain customer focus in fast paced environment

+ Pleasant voice and demeanor

+ Keyboarding experience required

+ Strong written and verbal communication skills

+ Familiarity with medical terminology

+ Excellent telephone skills

+ Strong understanding of customer service

+ Willingness to be flexible for hours and duties

+ Ability to be a team player

+ Familiarity with MEDENT preferred, but not required




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-16 Expires: 2020-11-16

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Customer Service Floater for Medical Facility in Geneva / Newark

Kelly Services
New York, NY

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