CenterWatch

30 days old

Customer Service Health Program Representative

Kelly Services
Denver, CO 80238
Kelly Services is currently seeking a **Customer Service Health Program Representative** for one of our top Healthcare Insurance clients for their Downtown Denver, CO location.



The **Customer Service Health Program Representative will** handle inbound and outbound enrollment and engagement calls with eligible members to provide information regarding program features.



**Pay Rate:** $17.50 per hour



**Training Hours:** Monday through Friday 8:00 AM to 5:00 PM 40 hours per week for 1 month



**Working Hours:** Flexible to work any 8 shift between 8:00 and 6:30 PM Monday through Friday = 40 hours per week



**Duration:** Long Term Possible Contract to Hire Job



**Job Duties:**




+ Gathers and records appropriate member information in accordance with policies and procedures via telephone.

+ Encourages members to participate in the Care Management programs by providing information about the program, outlining program features and value plus explaining available services.

+ Records call details and utilize call scripts as needed based on client requirements.

+ Directs member inquiries to appropriate clinical staff.

+ Initiates referrals and manages consults from clinicians for participants registered in Care Management.

+ Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources.

+ Contacts physician offices to obtain demographic information or related data as needed.





**Job Requirements:**




+ High school diploma or GED required.

+ 1 year experience in a telesales, sales or customer service demonstrating ability to influence customers or members.

+ Computer and keyboarding proficiency.

+ Ability to follow defined policies and protocols required.

+ Knowledge of medical insurance products, services and benefits preferred but not required.





**As a Kelly Services candidate you will have access to numerous perks, including:**




+ Exposure to a variety of career opportunities as a result of our expansive network of client companies

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career

+ Access to more than 3,000 online training courses through our Kelly Learning Center

+ Weekly pay and service bonus plans

+ Group-rate insurance options available immediately upon hire ( _Available for purchase and administered by a designated third-party vendor)_





**It's a great opportunity to get your foot in the door and gain valuable experience so apply today!!**



****Important information:** This position is recruited for by a National Kelly Recruiter, not your local Kelly branch. Please submit your resume to be considered for this position by pressing the **SUBMIT RESUME** button below.



MD#2019




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-18 Expires: 2019-12-05

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Customer Service Health Program Representative

Kelly Services
Denver, CO 80238

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