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10 days old

Customer Service (Inbound)

Kelly Services
Cottonwood Heights, UT 84093
Position Title: Contact Center Customer Service (Inbound)


Location: Salt Lake City, Utah


Pay Rate: 17.00


Schedule: All shifts available


Job Description:


+ Responsible for providing the best customer service by responding to Inbound inquiries concerning debit card transactions, products, services, disputes, fees, billing errors, payments, or any other requests related to financial products.

+ Provide Operations support to the product team; and act as a rapid response unit for special projects as assigned.

+ Respond to inbound customer inquiries via phone, chat, and email.

+ Assist members with credit card products and exercise consultative sales techniques.

+ Additionally, when available and as needed, the member service representative can be called upon to support other lines of business.


Other Details


+ Paid Training

+ Currently Remote but will return to office mid-February 2022


Requirements:


+ 35 wpm

+ 1 to 3 years of customer service experience with an aptitude in de escalating difficult situations

+ Proficiency in Microsoft Office, Google and ability to learn proprietary systems

+ High school diploma or GED required

+ Excellent written and verbal communication skills


Type of Assignment: Temp to Hire


Email: kara963@kellyservices.com


Phone: 720-441-6130


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-01-10 Expires: 2022-02-10

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Customer Service (Inbound)

Kelly Services
Cottonwood Heights, UT 84093

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