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Customer Service

Kelly Services


Location:
Lititz, PA
Date:
04/23/2018
2018-04-232018-05-22
Job Code:
US5160TB_24072150
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service

Jobid US5160TB_24072150

Location: Lititz, PA, 17543, USA

Description **Job Description**

Our client, a well-established national player in the Lancaster area is seeking service-focused customer service representatives to join their team!

Our customer service associates will be responsible for:

* Fielding 70+ inbound customer service calls per day with strong professionalism, friendliness, and energy.

* Exhibit excellent problem solving skills to transform vague situations into defined problems and provide solutions.

* Escalating calls whenever necessary to a supervisor to ensure the best customer experience.

* Documenting calls with as much detail as possible to ensure the best outcome for future calls.

**Requirements**

To be considered for this role, our customer service associates must have great energy, love working with people and possess at least one year of prior customer service experience. Some call center experience is preferred. Must have strong computer skills and the ability to manage multiple tasks quickly.

There are full and part time positions currently available - client flexibility for the right individual! Must be flexible to work every 3rd Saturday to accommodate customer weekend orders!

**Highlights**

Join the Kelly team and have access to healthcare benefits, service bonuses, holiday pay, and career development training through our Kelly Learning Center! Contact us today for immediate consideration by applying here or calling us at 717-560-1309. We look forward to having you on the Kelly team!

College students looking for summer work encouraged to apply!

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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