15 days old

Customer Service Manager -

Kelly Services
Louisville, KY 40207
**_Whats next for you? This great job._** _Finding a job that fits your lifestyle isnt always easy. Thats where Kelly_ __ _Professional & Industrial comes in._

_Were seeking_ **_Retirement Call Center Customer Service Representatives_** _to work in a possible temporary to hire opportunity in_ **_Louisville, KY_** _. Were here to help you find something great that works for youso you wont miss a moment of what really matters in your life!_

**Why you should apply to be a Retirement Call Center Customer Service Rep:**

+ Monday-Friday 8:30am - 5:00pm

+ Pay Rate: $22.00 per hour

+ Temporary to Permanent

+ Put your knowledge of 401K and Retirement Services to use

+ Associate Degree Preferred

**Whats a typical day as** **a Retirement Call Center Customer Service Rep** **:**

+ Will work on retirement services team that services small businesses with under 50 employees.

+ Call center type environment focused on 401k.

+ Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.

+ Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature.

+ Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.

+ Busy Season: Jan - March for Year End compliance

+ Includes: Check for IRS limits, 402b, profit sharing, helping educate, fix issues, advising on changes to 401k plan

+ Plan pricing, enrollment meetings, QC, reviews, keeping up with other departments on reviews, acting as a client liaison.

**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Retirement Call Center Customer Service Rep today!

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2022-06-13 Expires: 2022-07-14

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Customer Service Manager -

Kelly Services
Louisville, KY 40207

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