2 days old

Customer Service

Kelly Services
Marlborough, MA 01752
Kelly Professional & Industrial is recruiting for several long term temporary **Customer Service Associates** to support our client, a well-known consumer goods company. **_Positions will start remote but are expected to return to the office in Marlborough, MA when it reopens._** These positions will start ASAP and could be temporary to hire for the right person!

**As an experienced Call Center Associate, you will:**

+ Respond to calls from consumers, including general inquiries, product troubleshooting, sales orders, availability, warranty replacements and product specifications.

+ Develop understanding of products sold, including those that could be connected in the home environment (Bluetooth, App, and Wi-Fi connectivity controlled)

+ Accurately logs in all calls into Oracle Based system

+ Properly escalates consumer calls as needed

+ Follow up with consumers as needed

**As a successful candidate in this role, you will need:**

+ Prior Customer Service experience over the phones, ideally in a call center environment

+ Experience with Bluetooth, App, and Wi-Fi connectivity devices

+ Excellent communication skills

+ Ability to understand and follow oral and written instructions

+ Working knowledge of Microsoft Office applications (Word, Excel, Project, Power Point)

+ Ability to work onsite in Marlborough, MA when the office reopens

**Pay rate:** $17.00/hour

**Hours** : Monday - Friday, standard Business Hours (typically between 8am - 5pm)

**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

_Apply now, and email Sandy with questions: martyss@kellyservices.com_

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-13 Expires: 2021-11-13

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Customer Service

Kelly Services
Marlborough, MA 01752

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