CenterWatch

16 days old

Customer Service - NY

Kelly Services
Middletown, NY 10940
Kelly Services has multiple Call Center **Customer Service Representative** openings for our client, one of the leading, national health insurance providers, at their location in **Middletown, NY 10940**



**Pay Rate: $17.00/hr**



**Schedule: Standard hours of operation are: 8am-8pm EST, M-F The hiring manager will confirm schedules.**



**Duration:** Contract Job with the Possibility of being Hired Full-time Based on Business Needs, Job Performance and Attendance



**Primary Duties:**




+ Handled in bound calls from customers and analyzes problems and provides information/solutions.

+ Researches and analyzes data to address operational challenges and customer service issues.

+ Provides external and internal customers with requested information.

+ Receives and places follow-up telephone calls / e-mails to answer customer questions.

+ Uses computerized systems for tracking, information gathering and troubleshooting.

+ Seeks, understands and responds to the needs and expectations of internal and external customers.





**Minimum Qualifications:**




+ High school diploma or equivalent.

+ 1 year of Call Center or Customer Service experience.

+ Good computer and data entry skills.

+ Excellent customer service experience with the ability to show empathy and solve problems.

+ Healthcare Insurance experience preferred but not required.





**As a Kelly Services candidate you will have access to numerous perks, including:**




+ Exposure to a variety of career opportunities as a result of our expansive network of client companies.

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career.

+ Access to more than 3,000 online training courses through our Kelly Learning Center

+ Weekly pay and service bonus plans.

+ Group-rate insurance options available immediately upon hire ( _Available for purchase and administered by a designated third-party vendor)._





**It's a great opportunity to get your foot in the door and gain valuable experience so apply today!!**



****Important information:** This position is recruited for by a National Kelly Recruiter, not your local Kelly branch. The position requires working at the company job site. Please submit your resume to be considered for this position by pressing the **SUBMIT RESUME** button below.



**\#MD2019**




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-01 Expires: 2019-12-02

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Customer Service - NY

Kelly Services
Middletown, NY 10940

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