JobWatch

17 days old

Customer Service/Ops Representative

Kelly Services
Grapevine, TX 76051
Kelly Services has an immediate need for several operations representatives to join a top logistics company to assist with data quality control, auditing, researching any discrepancies from previous freight shipments. You will work heavily in **_Microsoft Excel_** , so you must have experience with Excel as well as a very high attention to detail and strong communication skills.


**_Experience in the freight/logistics/dispatching industry would be a great plus to help you be successful in this role._**


What to expect?


+ You will ensure operational excellence by supporting both internal and external customers. The main focus of this position is to assist the sales team with managing carrier information and ensuring the accuracy of load information within our customized software systems.


+ You will track and trace our shipments, make appointments, and communicate daily with carriers and sales representatives to ensure on time departures/arrivals. You will also provide customer service to our carriers and customers on a daily basis.


Responsibilities:


+ Customer/Carrier/Supplier follow-up

+ Answer incoming calls

+ Schedule appointments

+ Provide shipment information

+ Audit load information

+ Complete customer/carrier/supplier requests

+ Tracking and tracing

+ Data Entry


Qualifications:


+ Effective communication skills

+ Attention to detail and accuracy

+ Ability to prioritize, multitask and manage time effectively

+ Excellent systems knowledge: MS Office and internet


Additional Info:


+ This role is slated to be a 3-6 month contract with the opportunity for top performers to be offered a permanent role.

+ Located in Grapevine, TX - MUST be able to work onsite.

+ Pay: $18/hr

+ Schedule: M-F 8-5


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-11-15 Expires: 2021-12-16

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Customer Service/Ops Representative

Kelly Services
Grapevine, TX 76051

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