28 days old

Customer Service - part time

Kelly Services
Glastonbury, CT 06033
**Job Description**

Part time Customer Service Representative to support a growing Health Services organization in Glastonbury, CT and work with a small team of individuals in support of a highly visible account. This role involves taking incoming calls from providers and members pertaining to healthcare insurance. The schedule for this position will be Monday - Friday, 10:00am - 2:00pm (approximately 20-24 hours per week)

Basic responsibilities include:

- Answer inbound calls and make outbound calls responding to member inquiries.

- Make outbound calls to clients, medical companies and insurance carriers to resolve issues.

- Identify, research and resolve member issues.

- Check to ensure that appropriate changes were made to resolve member problems.

- Adhere to contractual guidelines and performance guarantees


The ideal candidate will possess:

- Prior knowledge of Medical Insurance Practices and terms, including enrollment, claims processing, payment terms, benefits coordination, etc.

- The ability to work part time, Monday - Friday, 10am - 2pm required

- Strong detail-orientation and ability to multitask

- Proficiency with MS Office Suite, including Excel

- Professional and effective verbal and written communication skills.

- Associate's Degree preferred and/or appropriate Customer Service experience.


Apply today for immediate consideration!

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-12-23 Expires: 2020-01-23

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Service - part time

Kelly Services
Glastonbury, CT 06033

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast