JobWatch

1+ months

Customer Service

Kelly Services
Portage, MI 49024
**At Kelly** **** **Professional & Industrial, were passionate about helping you find a job that works for you. How about this one?** We're currently working with a Fortune 500 medical device company in Portage, MI to fill a customer service position.


With us, its all about finding the job thats just right.


**Why you should apply for this customer service position:**


+ Long-term opportunity with a well-known, reputable company!

+ Pay Rate: $17.25

+ Stable working schedule

+ Long term contract 12 months

+ Shift 8am-5pm


+ Weekly electronic pay options

+ Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/


**Whats a typical day doing Customer Service** **? Youll :**


+ Provides customer services relating to sales, sales promotions, installations and communications.

+ Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.

+ Develops organization-wide initiatives to proactively inform and educate customers.

+ Develops improvement plans in response to customer surveys.

+ Must be able to read and explain detailed product information and/or ordering procedures.

+ Must possess an ability to prioritize work and keep detailed and accurate records.

+ Must be able to differentiate between & utilize appropriate guidelines for unique customer care scenarios. Excellent verbal and written interpersonal communication skills. Excellent independent judgment skills. Effective analytical skills. Demonstrated organizational skills. Basic PC skills. Must be able to work as part of a team. Must be detail-oriented and accurate in all work. Excellent communication skills, tact, sensitivity and professionalism. Ability to work well under pressure and to meet multiple and occasional competing deadlines while maintaining a cooperative working relationship with other employees. Ability to work in a highly detailed environment where mental focus and accuracy of work output is essential. A motivated, quick learner and self-starter that can get the job done. Proficient with use of desktop computer and software programs. Proficient in data entry in Oracle is preferred. Receives telephone calls and acts as a key contact regarding a variety of order-related requests, including but not limited to: pricing, scheduling, information updates, and shipping.


+ **This job might be an outstanding fit if you:**


+ Have a High School Diploma or GED

+ Excellent verbal and written interpersonal communication skills.

+ Excellent independent judgment skills.

+ Effective analytical skills.

+ Demonstrated organizational skills.

+ Basic PC skills.

+ Must be able to work as part of a team.

+ Must be detail-oriented and accurate in all work.

+ Excellent communication skills, tact, sensitivity and professionalism.

+ Ability to work well under pressure and to meet multiple and occasional competing deadlines while maintaining a cooperative working relationship with other employees.

+ Ability to work in a highly detailed environment where mental focus and accuracy of work output is essential.

+ A motivated, quick learner and self-starter that can get the job done.

+ Proficient with use of desktop computer and software programs. Proficient in data entry in Oracle is preferred.

+ Receives telephone calls and acts as a key contact regarding a variety of order-related requests, including but not limited to: pricing, scheduling, information updates, and shipping.


**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a customer service worker today!


For immediate consideration, email your resume to HEAS494@Kellyservices.com


**\#VN2021**


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-07-30 Expires: 2021-09-30

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Customer Service

Kelly Services
Portage, MI 49024

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