26 days old

Customer Service

Kelly Services
Portsmouth, NH 03801
Looking for a new job? Kelly Services has partnered with a premier manufacturing company that is located in Portsmouth, NH.

Customer Service: this is a temp to permanent position

+ Receive, assign, and manage support requests via phone or email

+ Talk with customers to resolve issues

+ Follow support processes to identify and resolve level 1 support issues

+ Follow the escalation process to push complex issues to level 2 support

+ Accurately process and record call transactions using support ticketing software

+ Create orders for replacement parts and track returns to ensure that parts are returned per warranty guidelines

+ Strong organizational skills, problem-solving, and attention to detail

+ great phone skills

+ Self-motivated and able to work in a team environment

+ A basic knowledge of software and hardware for personal computers and smartphones

+ A technical mindset with a passion to learn about and understand our products

+ Ability to learn new skills, software, hardware and repair processes

pay for this Customer Service position is 16 - 22 per hour depending on experience.

hours are M-F 8am -5pm

Please send resume to Kathy Sheehan or call me direct at 860-996-8377

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-05 Expires: 2022-10-06

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Customer Service

Kelly Services
Portsmouth, NH 03801

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