JobWatch

14 days old

Customer Service - Remote

Kelly Services
Beaverton, OR 97075 Work Remotely
Kelly Services is offering a Direct Hire CUSTOMER SERVICE position with a Mortgage company in the Beaverton, OR


This position is currently remote due to COVID, and all representatives will be required to return to the office as it reopens in 2022.


Pay Rate: $16.50/hr


Shift: 8 hr shifts will be assigned within the operating hours of 7AM-7PM and Required 1 Saturday a Month from 9am-6pm


Customer Success Agent


If you are...


A relationship builder. We need you to build positive and pleasant relationships with our customers, whatever the circumstances, helping them feel secure and well-looked-after.


A tech-savvy learner. We need you to know your way around a computer, being able to pick up new programs in a snap and use organizational tools to support your efficiency and performance.


A motivator. We need you to bring a can-do attitude and solutions- focused approach to this role, doing your best to help every customer and giving them a great experience with Freedom.


The Opportunity: Customer Service Representative


We are looking for a dynamic, passionate, and energetic Customer Service Representative to support our Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, resolving their issues, and giving them a reason to smile when they think of us! Our ideal candidate will be energetic and bring a positive attitude and willingness to learn, as well as being a great multitasker who is comfortable in a fast-paced work environment. Your communication skills must be top-notch, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. Youll need to bring patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security.


What does the job look like?


As a Customer Service Representative, your daily duties will include...


Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.


Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.


Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required.


Working as part of a dedicated team to explain policies and procedures to customers and find great solutions to their inquiries in a seamless and positive way.


Education


High School Diploma/GED


One year of experience


Orientations every Monday! Apply today for immediate consideration!


Schedule an Interview now: https://calendly.com/kats121/interview


If you are interested in advancing your career with this opportunity, call us at 503.416.6459!


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-06 Expires: 2021-11-06

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Service - Remote

Kelly Services
Beaverton, OR 97075

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast