30 days old

Customer Service Rep- $13.25- Owensboro, KY

Kelly Services
Owensboro, KY 42303
Kelly Services is seeking Call Center Customer Service Representatives for our financial client in Owensboro, KY.

Schedule: Full time - details listed below

Contract: Temporary 6+ Months

Pay: $13.25

Training will be 2 weeks

Available shifts after training:

7:00 am - 4:00 pm

8:00 am -5:00 pm

9:00 am -6:00 pm

10:00 am -7:00 pm

11:00 am -8:00 pm

12:00 pm -9:00 pm

Job Description

The Customer Support Associate position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services

Essential Functions/Core Responsibilities

+ Responsible for providing high quality telephone customer service to customers.

+ Resolving customer inquiries, providing customers with account information, resolving or referring billing disputes, correcting payment errors, reversing fee and finance charges as appropriate and per guidelines

+ Account maintenance, researching customer problems that couldn't be resolved during initial contact.

+ Calls will be monitored and you will be coached based on those monitors.


Excellent customer service and communication skill

Ability to quickly gain knowledge of all assigned products

Ability to solve problems rapidly

Good keyboard, phone, and PC skills using Microsoft Office

Effective sales and referral skills

Collections experience a plus


High school diploma or GED

This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resume to **** . Due to the high volume of responses anticipated, only qualified candidates will be contacted.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-18 Expires: 2019-11-18

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Customer Service Rep- $13.25- Owensboro, KY

Kelly Services
Owensboro, KY 42303

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