24 days old

Customer Service Rep- $17- Irvine, CA

Kelly Services
Irvine, CA 92604
Kelly Services is seeking Call Center Customer Service Representatives for our financial client in Irvine, CA.

Schedule: Full time - details listed below

Contract: Temp to hire

Pay: $17.00/hr. to start with benefits available in the first 30 days.

Training will be 4 weeks paid -Monday-Friday 8AM-5PM .

Available shift after training:

Monday - Friday 8hr shifts with start times varying between 7, 8 or 9am.

Job Description Summary

The Customer Support Associate position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services

**Essential Functions/Core Responsibilities**

+ Responsible for providing high quality telephone customer service to customers.

+ Resolving customer inquiries, providing customers with account information, taking payments, reversing fee and finance charges as appropriate and per guidelines

+ Researching customer problems that couldn't be resolved during initial contact

+ Assessing customer needs for other products and services and cross-selling other bank products.


Minimum 3-6 months of previous customer service experience

Effective sales and referral skills

Strong computer navigation skills and PC Knowledge

Ability to effectively communicate, both written and verbally

Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

High school diploma or GED

This position is recruited for by a remote Kelly office, not your local Kelly branch.To be considered for this position, you must submit your resume to **** . Due to the high volume of responses anticipated, only qualified candidates will be contacted.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-18 Expires: 2019-11-18

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Customer Service Rep- $17- Irvine, CA

Kelly Services
Irvine, CA 92604

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