13 days old

Customer Service Rep III

Kelly Services
Oshkosh, WI 54903
Our client, one of the top international banks, is currently seeking **a Banking Customer Service Specialist for a contract to hire opportunity.**

These positions are in **Oshkosh, WI**

By working for our client, you will be exposed to a large global company (listed on the NYSE), work for one of the most financially stable financial institutions within the U.S., work in a fast-paced corporate environment

**In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:**

**-** Competitive pay

- Paid holidays

- Year-end bonus program

- Recognition and incentive programs

- Access to continuing education via the Kelly Learning Center


+ Resolving customer inquiries,

+ Providing bankers with account information,

+ Resolving or referring billing disputes,

+ Correcting payment errors,

+ Reversing fee and finance charges as appropriate and per guidelines,

+ Account maintenance,

+ Acting on lost and stolen credit cards or checks,

+ Researching banker problems that couldn't be resolved during initial contact **.**


+ 6-week of training

+ Will receive training on the manual, systems, and products serviced.

+ Calls will be monitored, and you will be coached based on those monitors.

+ It is a professional environment.

+ There are strict attendance policies **.**


+ High School Diploma or equivalent

+ Excellent customer service and communication skills.

+ Ability to quickly gain knowledge of all assigned products.

+ Ability to solve problems rapidly.

+ Good keyboard and PC skills using word processing and spreadsheet software. Call Center experience preferred.

+ Professional telephone demeanor.


+ 6 -week training - hours would be 8:00 AM - 5:00 PM.

+ Once training is completed, they will remain on shift of 8:30-5 for the first full month, then be assigned to either 9:30-6:00 or 10:30 - 7:00.

**Pay rate:**

+ $33,000-$37,000 perm

****Important information** : This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you may use the Apply Now button below to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position **(Anne** **_, at_** **_jungwam@kellyservices.com_** **) or call at 612-214-3437** however your resume may be received via the **Submit Resume** button included within**

**We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide:** at **.**

**_Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world._**

**Kelly Services is an Equal Opportunity Employer**

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Posted: 2020-06-29 Expires: 2020-07-30

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Customer Service Rep III

Kelly Services
Oshkosh, WI 54903

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