9 days old

Customer Service Rep -Logistics $15-20

Kelly Services
Medina, OH 44256
Kelly Services is teaming up with Arc Best in Medina, OH to fill the role of Logistics Specialist (Panther Logistics)

no experience is necessary in Logistics, customer is willing to train the right individuals. Any experience in customer service will be considered

Temp to Hire roles with room for growth Opportunities.

Interested in hearing more? Email your resume to

Apply online or Call Joe at 440-578-0882

Arc Best is a leading logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.

In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Full-Time **Logistics Specialist** to join the team. The Logistics Specialist's primary responsibility is to provide customer service to both internal and external customers, which includes; taking customer orders, giving pricing information, performing consultative sales to customers, explaining services and benefits to customers to assist with procurement of capacity, monitoring service on all requests and shipments, and generating business leads for our sales organization. The Logistics Specialist will also anticipate customer needs, suggest alternatives, and solve problems by resolving customer issues competently and appropriately.

**Your contribution may include:**

+ Support new and existing customer accounts to foster business development.

+ Provide prompt, courteous, and knowledgeable service to all internal and external customers.

+ Identify and communicate business opportunities into the sales organization (through the Sales Support department).

+ Order creation, load procurement, negotiation, freight tendering, and problem resolution.

+ Update customers regarding shipments as required via phone, email, and web-based channels.

+ Identify customer needs and facilitate communication with owner operators or outside agents to provide the most cost-effective means of shipment execution.

+ Provide a high level of accuracy in order documentation.

+ Understand unique freight handling characteristics and delivery requirements to allow contractors to operate in a safety-oriented environment.

+ Assist contractors in obtaining shipment critical information (directions, pick up numbers, tow-related services, etc.) via phone and email communication.

+ Monitor shipments from order entry through delivery to ensure on time performance is met.

+ Suggest improvements to business processes and procedures when applicable to benefit the corporate goals as well as key stakeholders.

**Shifts Currently open 9am-5pm, 10am-6pm Monday-Friday 1:00 pm-9:00pm; Monday-Friday 2:00pm-10:00pm; Monday-Friday noon-8:00pm; Monday-Friday 10:00pm-6:00am; Wednesday-Saturday 10:00am-8:00pm and a weekend shift** , with irregular hours that may occur depending on workload.

**Ready to apply? Before doing so, please make sure you meet the minimum requirements:**

Required Education, Experience, Certification, Licenses, Registration:

+ High School Diploma or equivalent required

+ Bachelor's degree preferred

+ Two years of industry experience preferred

Knowledge, Skills, & Abilities:

+ Working knowledge of Microsoft Office applications

+ Team player with a positive attitude

+ Strong individual initiative

+ Effective communication skills both written and verbal

+ Strong customer service skills

+ Problem solving and analytical skills

+ Professional phone etiquette

+ Effective in a fast-paced work environment

Computer knowledge

+ Strong prioritization skills and a high level of organization

+ Strong active listening skills

Location: 84 Medina Rd, Medina, OH 44256, USA

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2021-10-08 Expires: 2021-11-08

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Customer Service Rep -Logistics $15-20

Kelly Services
Medina, OH 44256

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