1+ months

Customer Service Rep- (manufacturing)

Kelly Services
Ashtabula, OH 44005
Looking to put your Customer Service and computer skills to use?

Kelly Services is hiring for a Customer Service Rep for our manufacturing client in Ashtabula, Ohio

Hours- 8am-5pm- M-F

Pay: $16.00 per hr. will increase upon hire

Qualifications Minimum 3 years of experience in Customer Service Knowledge of ERP-oriented accounting systems preferred, SAP a plus. High School Diploma or GED Excellent time management skills. Ability to listen, communicate (written and verbal), excellent grammar, spelling, proofreading and effective follow-up skills. Ability to work independently, self-starter, energetic. Able to handle highly confidential information. Must be detail oriented. Able to adhere to tight deadlines.

Work Performed: 1. Receives orders from customers and/or intercompany parties, maintaining friendly and cordial relationship. 2. Enters orders received into the ERP system and sends detailed and accurate confirmation (order acknowledgment) back to requester in a timely basis in accordance with order entry procedures. 3. Transfers pertinent information to customer files to ensure proper record keeping. 4. Regularly receives customer order/service inquiries concerning pricing, product availability, weight/dimension, freight costs, payment terms, packaging and overall order status and provides timely follow-up. 5. Edits orders for accuracy and makes appropriate changes. 6. Refers customer inquiries to responsible sales or technical person, depending on the nature of the inquiry. 7. Receives, researches and resolves (with appropriate assistance) customer service issues/complaints. 8. Performs a variety of miscellaneous tasks on a routine basis as well as on an assignment basis, including file maintenance, telephone coverage, telemarketing and internal mail distribution. 9. Complies with safety rules and regulations, attends safety meetings and training, inspects work area for hazards/deficiencies and initiates action to correct them. Also, reports injury/illness and/or environmental incidents.

if interested Apply online OR send resume to Joe at

**Get a complete career fit with Kelly** **** **.**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-08-22 Expires: 2022-10-22

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Customer Service Rep- (manufacturing)

Kelly Services
Ashtabula, OH 44005

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