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Customer Service Rep - North Central Austin $12.50

Kelly Services


Location:
Austin, TX
Date:
04/25/2018
2018-04-252018-05-24
Job Code:
US576JER_24698609
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service Rep - North Central Austin $12.50

Jobid US576JER_24698609

Location: Austin, TX, 78769, USA

Description **Job Description**

Kelly Services has a great customer service position available with our North-Central client. Please read below if you meet the requirements.

The ideal Customer Service Rep - Tier I will have experience handling inbound call inquiries, with proven problem resolution skills, and a strong commitment to excellence and customer satisfaction. You MUST be flexible to work between the hours of 6 am to 12 am, Monday-Friday and be available to work weekends.

Responsibilities:

Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism

Offers alternative solutions where appropriate with the objective of retaining customers business

Identifies and escalates emerging product or customer dissatisfaction issues

**Requirements**

Skills/Education/Experience:

Previous customer service experience preferred

Sound solving skills and ability to solve customer issues in an efficient and courteous manner

Proficiency with Word and Excel, as well as experience with data entry

Ability to navigate the Internet and web based programs

Ability to communicate clearly and effectively with all levels within an organization

Strong work ethic and demonstrates excellent record of attendance and punctuality

**Highlights**

Kelly offers the following services;

Weekly pay

Holiday pay - must meet requirements

Annual bonus program

Free online training

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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