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16 days old

Customer Service Rep-Temp to Hire- Banking-Overland Park, KS

Kelly Services
Overland Park, KS 66210
Kelly Services is seeking an experienced Call Center Customer Service Rep for our global financial client in Overland Park, KS. This is a full time, temporary position that could go temp to hire paying **$15.75/hr** . with benefits available in the first 30 days. **Schedule is** **2:00pm - 11pm, set schedule but days off could vary.**





**Duties:**



Responsible for providing high quality telephone customer service to customers. Resolving customer inquiries, providing customers with account information, resolving or referring billing disputes, correcting payment errors, reversing fee and finance charges as appropriate and per guidelines, account maintenance, accepting card, check or other orders, acting on lost and stolen credit cards or checks, researching customer problems that couldn't be resolved during initial contact, and assessing customer needs for other products and services and cross-selling other bank products. Will receive 5 weeks of training. Calls will be monitored and you will be coached based on those monitors. It is a professional environment. There are strict attendance policies.





**Qualifications:**



Prior call center customer service experience.



Excellent customer service and communication skills.



Ability to quickly gain knowledge of all assigned products.



Ability to solve problems rapidly.



Good keyboard and PC skills using word processing and spreadsheet software.



Effective sales and referral skills.



Professional telephone demeanor.



Highs school diploma or GED.







**In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:**



**Competitive pay**



**Medical, Vision, and Dental insurance options**



**Paid holidays** **Year-end bonus program**



**Recognition and incentive programs**



**Access to continuing education via the Kelly Learning Center**





**Important information:** This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the submit now button below to submit your resumes. If you have questions about the position, you may contact the recruiter recruiting for this position ( **Melody at meld187@kellyservices.com** ) however your resume must be received via the submit now button included within.



**We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide:** www.kellyservices.com at http://www.kellyservices.com/ **.**





**_Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world._**



**Kelly Services is an Equal Opportunity Employer.**














**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-28 Expires: 2019-11-28

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Customer Service Rep-Temp to Hire- Banking-Overland Park, KS

Kelly Services
Overland Park, KS 66210

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