2 days old

Customer Service Rep- temporarily remote Houston TX

Kelly Services
Houston, TX 77007
**Inbound Customer Service Rep needed for a global provider of software solutions and services**

+ This 8-5, Monday-Friday position pays $18/hr

+ It is currently remote but may move back into the office in the future or as needed for meetings

+ Work location is in the 77019-zip code area

+ Equipment is provided but you must have reliable internet

+ Must be fully covid vaccinated

+ Customer Service experience in a call center setting is required

The Customer Service Representative is responsible for assisting and consulting clients on how to best use the data gathered for search, retrieval, filing and processing of Federal, State and County documents.

By utilizing a consultative approach, the Customer Service Representative will ask questions to determine the appropriate action to fulfill customer needs and resolve their concerns.

This role is responsible for compiling search results, answering inbound calls emails, interacting with correspondent networks and state/local agencies and reviewing public record documents to research answers, gather customer requirements and order information, resolve customer complaints and escalates issues where appropriate.

Follows procedures for order placement, order management, client services documentation and responsibilities in a timely manner.

**Get a complete career fit with Kelly** **** **.**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-23 Expires: 2022-10-24

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Customer Service Rep- temporarily remote Houston TX

Kelly Services
Houston, TX 77007

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