1+ months

Customer Service Rep

Kelly Services
Wilkes-Barre, PA 18702
**Job Description**

The Customer Service Rep is responsible for the following functions:

- Respond to customer's inquiries or questions regarding products or services.

- Provide timely and accurate information to incoming customer calls.

- Drive sales by actively making customers aware of product promotions and asking to add lines to the orders.

- Determine best method to resolve problems to ensure customer satisfaction and company adherence to policies.

- Possess knowledge of the product lines to be able to demonstrate and discuss with customers.

- Follow up, either verbally or in writing, to ensure customer satisfaction.

- Ability to work regularly and dependably.

- Ability to function in a team environment.

- Maintain a clean and orderly work station

- Demonstrate ability to cope with stress and maintain a pleasant and cooperative temperament with internal and external customers.

- Demonstrate ability to perform mental tasks such as making decisions, learning, thinking rationally and exercising good judgment.

- Willing to assist in other departments and complete other duties as needed.

- Occasional overnight travel.


- High school diploma or GED required.

- Some inside sales, retail or customer service experience preferred.

- Good problem-solving skills and attention to detail.

- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

- Should be action oriented, maintaining a high energy level.

- Good computer skills including Microsoft Office, Word, Excel and Outlook, IOS/Android operating systems

- Beekeeping and/or agricultural experience is a plus but not required.


As a Kelly employee, you-ll have access to world-class perks, including:

- Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

- Group insurance options*

- Service bonus plan

- Holiday pay plan

- Weekly electronic pay options

- Online training campus that provides more than 3,000 free courses to help improve and develop skills

- Exclusive online employee community

- Employee assistance program available at no cost

- Corporate discounts

- Transportation Spending Accounts

- Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

If you are interested in advancing your career with this opportunity, apply now for immediate consideration.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-08-12 Expires: 2019-10-17

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Customer Service Rep

Kelly Services
Wilkes-Barre, PA 18702

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