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Customer Service Represenative

Kelly Services

San Antonio, TX
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service Represenative

Jobid US5738SG_24824193

Location: San Antonio, TX, 78284, USA

Description **Job Description**

Customer Service Representative Needed in SE San Antonio

Do you have excellent customer service skills? Do you enjoy helping customers finding resolutions to customer issues? Are you looking for a 40 hour work week? If you answered yes to these questions, then this may be the position for you. This is a M-F position and pays 16.00 hourly. The duties are listed below.

*Principal Responsibilities

- Successfully complete training to become knowledgeable about the waste services industry and Republic Services- processes, services and policies.

- Respond in a timely and accurate manner to routine customer service calls, ensuring that residential and commercial service issues and concerns are treated in a respectful and professional manner.

- Effectively respond to routine issues regarding general residential and commercial service matters, which may involve outbound calls and other communications to resolve simple issues including, billing questions, service inquiries or cancellations, residential price increases and equipment issues.

- Return all internal and external calls, emails and faxes in a timely manner to ensure that customers- concerns are understood, addressed and resolved in an efficient and complete manner as possible.

- Receive and review individual performance metric reports and action plan with manager to understand individual performance. - Enter service data into computer for billing and scheduling purposes.

- Log information about customer service interactions into systems; update in a timely and accurate manner so that associates are able to track service inquiries and resolution.

- Perform other job-related duties as required.


Customer Service Experience

MS Office Skills


Weekly Pay


Direct Deposit

Free Online Training

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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