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7 days old

Customer Service Representative 2

Kelly Services
Bettendorf, IA 52722
If youre looking for a permanent customer service position, look no further! Kelly, in partnership with a manufacturing company, is looking for a Customer Service Representative in their Fluid Power department in Bettendorf, IA! They are looking for an organized candidate with excellent time management skills to join their team.


This is a direct hire position, meaning you will be hired permanently with our client and offered their competitive benefit and vacation package upon hire.


As an Customer Service Representative, you will be responsible for:


+ Processing all incoming orders in a timely manner from receipt to order through verifying product availability, pricing, terms, credit status, order entry and release

+ Provide customers with quotations including complex manufacturing / assembly quotations in coordination with Outside Sales team

+ Drive timely implementation of both vendor and market driven price increases

+ Maintain applicable price files and supporting documentation

+ Maximize profit opportunities by analyzing incoming orders, back log and market trends to identify opportunities for profit optimization

+ Assist customers and Outside Sales team with trouble shooting, product suggestions and technical information on complex or special product requests

+ Evaluate and resolve customer problems, including returns

+ Actively monitor backorders and proactively communicate changes with customers

+ Participate in processes and programs aimed at continuous improvement and safety


We are looking for qualified candidates that has/is:


+ Excellent communication skills

+ Strong mechanical and sales aptitude

+ Ability to handle multiple tasks

+ Organized and prioritization

+ Strong computer skills (Excel and Email)


Requirements:


+ HSD or GED

+ Bachelor's degree preferred

+ 5+ years customer service experience

+ Subject matter expert in at least one industrial product line


Details and Benefits:


+ 8am 4:30pm paying $23-30

+ Health, Dental, Life Ins, and short or long term disability

+ 401K and ESPO

+ PTO and paid holidays

+ Health Club reimbursement

+ Quarterly and Annual Bonuses depending on performance


Click on Apply Now for instant consideration for our Customer Service Representative position in Bettendorf, IA! We look forward to connecting with you!


\#P1


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-06-20 Expires: 2022-07-28

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Customer Service Representative 2

Kelly Services
Bettendorf, IA 52722

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