JobWatch

19 days old

Customer Service Representative 2nd shift

Kelly Services
Green Bay, WI 54306
At Kelly Professional & Industrial, were all about helping you discover whats next in your career. And we just so happen to be seeking **Customer Service Representatives** to work at a premier logistics company in Green Bay, WI. If this sounds like the right fit for you, read on and apply!


The primary responsibility for the Customer Service Representative is to create, monitor and complete trucking logistics shipments.


DUTIES AND RESPONSIBLITIES


+ Communicates effectively with customers, sales representatives, Service Team Leaders, drivers, and other internal personnel to:

+ Generate freight according to solicitation plans

+ Takes complete ownership of load from beginning to end

+ Develop and maintain relationships with customer base

+ Accepts freight based on flow and market balance

+ Track turned down freight

+ Anticipates problems and acts pro-actively to solve them.

+ Participates in quality projects to support customers needs.

+ Ensures all computer information is accurate and up to date

+ Meets or exceeds total service needs of customers. Takes steps to alleviate issues and improve service efficiency.

+ Provides back up support to other CSRs on the team to eliminate any customer hold time.


EXPERIENCE AND SKILL REQUIREMENTS:


+ Minimum of high school diploma or equivalent

+ Proficiency with Microsoft Office 2016 and Microsoft Excel

+ Intermediate to advanced data entry skills required

+ 1 year recent Customer Service Experience


SHIFT/HOURS


2nd shift | one week on/one week off


Thursday - Thursday 12:00pm to 9:00pm


Saturday/Sunday 7:00am to 1:00pm


$19.00 per hour


Long Term Opportunity!


Location:


Corporate Headquarters | Green Bay, WI


**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Customer Service Rep. today!


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-01 Expires: 2021-11-01

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Customer Service Representative 2nd shift

Kelly Services
Green Bay, WI 54306

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