20 days old

Customer Service Representative

Kelly Services
Addison, TX 75001
**Customer Service Rep I Addison, TX**

**Seeking great Customer Service Reps for a national insurance company located in Addison. A great way to get in with a great company!**

**Title:** Customer Service Rep I

**Location:** Addison (75001)

**Pay:** $12 hr.

**Hours:** 40 hr. per week/5 days a week. Hours of operation are 6am-9pm. Must be available to work until 9PM on a weekday and both weekend days. Will have 2 days off per week.

**Type:** Contract possible temp to hire (based on performance and attendance)

**Job Description:** Provide customer service. Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks. Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment.

**Job Responsibilities:**

+ Applies and develops basic skills to procedures for the position. Problem solving skills.

+ Assess customer needs.

+ Deal with customers.

+ Manipulates / Navigates computer system.

+ Completes customer registrations

**Job Requirements:**

+ Good verbal and written communication skills

+ Active listening skills

+ High School Diploma or GED

+ 1-2 years general experience in an office setting or customer service experience.

+ Experience with computer equipment.

+ Systematically gathers information necessary to consider alternatives before making a decision.

+ Treats individuals with respect despite personality differences or performance problems.

+ Actively supports others to achieve common goals.

+ Consistently meets deadlines and requirements.

+ Demonstrates curiosity by continuously seeking new information and asking questions.

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-08-02 Expires: 2019-09-02

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Customer Service Representative

Kelly Services
Addison, TX 75001

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