23 days old

Customer Service Representative

Kelly Services
Alpharetta, GA 30009
Kelly Services is seeking Customer Service Representatives in Alpharetta, GA!

8:00 am - 5:00 pm M-F


**Contract to Hire**

Remote Training for 3 weeks before going into the office

Location: Alpharetta, GA 30009

Contact Center Customer Service Inbound/Outbound I

+ Respond to basic telephone, electronic, and written inquiries from dental/vision professionals, groups, subscribers and brokers.

+ Communicate basic eligibility, benefits, and claim status.

+ Forward specific inquiries as directed for priority resolution.

+ Document each customer encounter or resolution in appropriate computer tracking system.

+ Expediently access reference materials to analyze and determine appropriate responses to telephone, electronic, and written inquires.

+ Identify reports and document system discrepancies.

+ Accurately complete online/hardcopy forms and route to appropriate department.

+ Meet and maintain production standards, counts, and inquiry response turnaround times.

+ Provide support to other departments as directed.

+ Perform miscellaneous duties as assigned, and participate in training programs.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-04-23 Expires: 2021-05-24

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Customer Service Representative

Kelly Services
Alpharetta, GA 30009

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