CenterWatch

24 days old

Customer Service Representative and French/English CSR

Kelly Services
Brooklyn, OH 44144
**Job Description**


We are seeking energetic, enthusiastic individuals excited about the opportunity to get in on the ground floor of a company that has a limitless future, and who are motivated by the financial rewards of a stock option plan that will allow them to participate in the company-s growth.

The Customer Service position will be located at the company-s offices in Brooklyn, Ohio. The candidate will be a self-starter and multi-tasker and will have superior communication skills and attention to detail. We are looking for a candidate who enjoys working with the public, has a well-developed sense of fairness and a strong moral compass.

Responsibilities:

- Maintain the highest levels of customer service excellence

- Respond to customer inquiries (email or phone)

- Provide in-depth support for the use, care and technical aspects of the product

- Demonstrate a friendly and cooperative attitude with our internal and external customers

- Ensure highest accuracy of data entry functions

- Consistently adhere to business procedures

- Provide administrative support to multiple departments


Required Qualifications:

- High School Diploma or Equivalent (GED) required

- At least one year of customer service experience in an office setting

- Excellent verbal skills, written and oral, including correct grammar and spelling

- Competency in performing multiple tasks

- Competency in computer skills

- Working knowledge of Microsoft Office Word, Excel, and Outlook

- Strong work ethic

- Detail-oriented


Preferred Qualifications:

- College, certification or formal training

- Exposure to a web-based customer service ticket system, such as Groove, ZenDesk, FreshDesk or SharePoint

- Two years plus customer service experience in a call center environment


Job Types: Full-time position. 40-hours per week. Schedule to be determined based on current staffing needs; however, candidate must be available Monday-Friday between 8:30am and 5:30pm, and alternating Saturdays.


**Requirements**


Perks:


*Kelly-sponsored Affordable Care Act health care coverage available for eligible employees

*Group medical, prescription, vision, dental, life, & short-term disability insurance options that are available for purchase & the coverage is portable*

- Service bonus plan and Holiday pay plan

- Weekly electronic pay options

- Free online training campus available

- Exclusive online employee community

- Employee assistance program (EAP) available at no cost

- Corporate discounts

- Transportation spending accounts

*Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

Feel free to forward this position to family or friends! We are hiring quality workers every day!

Kelly Services is an Equal Opportunity Employee


**Why Kelly** **** **?**


At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-07-29 Expires: 2019-08-29

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Customer Service Representative and French/English CSR

Kelly Services
Brooklyn, OH 44144

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